Frequently Asked Questions
Everything you need to know about your gardening journey with us.
When will my order be shipped?
We ship our products at the appropriate planting time for your specific hardiness zone. You will receive a tracking notification as soon as your bulbs or plants are on their way.
What is your quality guarantee?
We stand behind our products with a 100% satisfaction guarantee. If your plants do not grow or arrive damaged, please contact us within one year of purchase for a replacement or credit.
How should I store my bulbs if I cannot plant them immediately?
If you cannot plant right away, open the packaging and store your bulbs in a cool, dry, and well-ventilated area away from direct sunlight until you are ready to plant.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
Can I change or cancel my order after it has been placed?
Because we begin processing orders quickly to ensure timely delivery, changes must be requested within 24 hours of placement. Please contact our customer service team immediately for assistance.
Do you ship internationally?
Currently, we only ship within the United States to ensure the health and viability of our live plants and bulbs during transit.